Anitian supports many different contact paths, including:
- Support Portal
Create an account and enter tickets at Anitian's support portal https://www.anitian.com/support_request.html.
- Phone
Anitian technical support staff is available every weekday from 8:00 a.m. until 6:00 p.m. PST. Please call 503-644-5656 and ask for the technical support team. After hours, call 503-313-7601.
- Email
If email is preferred, please use support@anitian.com. In each message, include the name of the Anitian account representative and a detailed description of the problem. Typical response time to emails is less than 24 hours. If there’s no response from support@anitian.com, use anitian@yahoo.com.
- Manufacturer Support
All Anitian products include complete technical support packages directly from the manufacturer. Immediate technical support on any product can also be found at each manufacturer's web site.
For more information, please call 888.ANITIAN, or email Anitian Enterprise Security.